Store Manager - Franklin, TN

HI, WE'RE JOHNNIE-O. IT'S GREAT TO MEET YOU!

We were born in LA and happily live at the intersection of Northeast tradition, Midwest Grit and a SoCal, laid back lifestyle. Since our start in 2005, our founder, John O’Donnell saw the unique opportunity to reinterpret classic pieces by adding a fresh look and “why not” twist that has been a hallmark of johnnie-O.

We call this “Top Spin” and by adding just the right touch to styling, materials and craftsmanship we’ve been able to elevate classic menswear. What started with a fresh take on the quintessential polo has evolved into an enduring lifestyle brand for men, women and boys that includes woven shirts, pants, shorts, sportscoats, outerwear, swimwear, footwear, and accessories. You can see our iconic, surfer dude logo working hard and playing hard from the office to the beach, golf course to cook out and hangin’ out at all moments in between.

COME JOIN US!

We are seeking a highly motivated and experienced Store Leader to join our team at Johnnie-O Retail. As a Store Leader, you will play a pivotal role in executing company directives and standards, fostering a positive and inclusive store environment, and driving sales growth. Your leadership, planning, and communication skills will be instrumental in ensuring operational excellence and delivering an exceptional customer experience.

WHAT YOU'LL DO

• Leadership & Partnership
  • Lead and collaborate with members of the leadership team to execute company directives and standards.
  • Create a store environment that aligns with Johnnie-O Retail's culture and values through advanced planning, time management, and team development.
  • Utilize effective delegation skills to empower the team and ensure a positive representation of the brand.
• Customer Focus
  • Champion a strong selling culture and positive store environment.
  • Process in-store sales, returns, and exchanges efficiently and professionally.
  • Analyze key business metrics to identify performance improvement opportunities and drive results.
• Operational Excellence
  • Manage cash procedures, in-store events, and community presence to enhance brand visibility.
  • Oversee inventory management, including in-store fulfillment, transfers, adjustments, and cycle counts.
  • Ensure timely execution of company directives, maintain operational discipline, and utilize available resources effectively.
• Visual Merchandising 
  • Manage floor sets, visual standards, and maximize real estate to drive sales growth.
  • Champion high standards in visual presentation, representing and reinforcing the brand positively.
  • Work collaboratively with the Visual Team to create engaging floor spaces and showcase merchandising updates.
• Team Management
  • Uphold people-centric selling strategies and cultures through servant leadership and coaching.
  • Recruit, onboard, and build a diverse and motivated team, ensuring opportunities for success are addressed.
  • Provide timely and actionable coaching, feedback, and conflict resolution.
• Communication & Collaboration
  • Communicate effectively with the team, build trust, and escalate issues when necessary.
  • Collaborate with the leadership team to drive business results and maintain a positive working environment.
• Sales & CRM
  • Drive sales through effective scheduling, ensuring peak hours are covered while staying within allotted hours.
  • Utilize CRM tools for guest capture, retention, and product feedback.

WHAT YOU BRING

• At least 1 year or more of managerial experience.
• Excellent leadership, planning, and delegation skills.
• Strong understanding of retail operations, inventory management, and customer service.
• Exceptional communication, collaboration, and problem-solving abilities.
• Proficiency in utilizing CRM tools and other business software.

johnnie-O is an equal opportunity employer. We encourage candidates from all backgrounds to apply. 

If you are a dynamic and results-oriented individual with a passion for retail and leadership, we invite you to apply for the Store Manager position at johnnie-O. Join us in spreading good vibes and creating exceptional experiences for our customers.

To apply for this role, please email Tyler.Galvin@johnnie-o.com

Johnnie-O retail franchisees operate as independent business owners. If you apply and are hired at a franchise location, you would be an employee of the franchisee and not an employee of the Johnnie-O Corporation. We have great opportunities within both our franchise retail locations and our Johnnie-O Corporation.